Return Policy

At Sonioro, every piece is designed with you in mind, crafted to represent your unique style. We understand that sometimes, another piece might capture your heart, or perhaps a different choice feels right. No worries! We're here to make sure your experience is seamless. From the moment your beautiful jewelry arrives, you have a full 14 days to decide if it's truly "the one." If not, we'll gladly assist you with a return. 
Need to Make a Return?

It's simple! Just send a friendly email to support@sonioro.com. If your request meets our straightforward return criteria, we'll guide you through each step of the process. Our aim is always to make it as effortless and pleasant as possible for you.

Condition of Returned Items

ITo ensure a smooth return, please send the jewelry back in the same lovely condition you received it, along with its original packaging. Once we receive it, we'll gently check its quality. If everything looks just right, we'll quickly approve your return and initiate your refund.

Refunds Made Simple

Once your refund is approved, a full refund will be swiftly issued to your original payment method within 10-15 business days. Your convenience is our top priority, which is why Sonioro covers the cost of return shipping and provides a prepaid label for you. It's truly that easy!