Shipping Policy

We currently ship to the United States and the United Kingdom. Our international shipping expansion is on the horizon—stay tuned for updates!

We are pleased to offer free shipping on all orders, no matter the size or destination within the US and UK.

• Same-Day Shipping: All orders placed before 10:00 AM (local time) will be processed and shipped the same day.
• Order Processing: Orders placed after 10:00 AM will be processed and shipped the next business day.
• In rare cases, due to unforeseen circumstances, processing may take 1-2 business days. We will notify you of any such delays.

• United States: We use Amazon Shipping to ensure fast, reliable, and trackable deliveries. Most US orders are delivered within 1-3 business days.
• United Kingdom: Orders are shipped using premium carriers, and delivery typically takes 7-10 business days.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your order’s journey and expected delivery date.

Please ensure that your shipping address is accurate and complete. Sonioro cannot be held responsible for packages lost due to incomplete or incorrect addresses. If you need to update your shipping information, please contact us at support@sonioro.com as soon as possible.

In the unlikely event that your shipment is lost or damaged during transit, please reach out to our customer service team immediately at support@sonioro.com. We will work with the shipping carrier to resolve the issue as quickly as possible and ensure that you receive your jewelry in perfect condition.