Customer Care

At Sonioro, we believe that buying jewelry online should be as smooth and joyful as wearing it. Our Customer Care team is here to guide you at every step — from selecting the right design to after-sales support.

Frequently Asked Questions (FAQs)

How do I place an order?
 Simply browse our collections, add items to your cart, and complete checkout with your preferred payment method.

How do I track my order?
 Once shipped, you’ll receive an email/SMS/WhatsApp with a tracking ID to follow your package.

What is your return policy?
 You can return any unused, unworn item within 14 days of delivery. Refunds are processed within 7–10 business days.

Do you offer free shipping?
 Yes, we offer free delivery across India on every order.

Are Sonioro products authentic?
 Absolutely. Every piece is crafted with 100% recycled metals, passes through multi-step quality checks, and comes with authenticity assurance.

Jewelry Care Guide

To keep your jewelry looking beautiful for years:

Avoid direct contact with perfumes, lotions, or chemicals.

Store pieces separately in soft pouches.

Wipe gently with a soft cloth after wearing.

Size Guide

Confused about ring or bangle size? Use our easy size guide (available on product pages) or contact us for personalized help.

Contact Us

Need more help? Our team is just a message away.
📧 support.in@sonioro.com
📱 WhatsApp: +91-XXXXXXXXXX (Available 10 AM – 7 PM, Mon–Sat)